HDFC Bank-job-rajakot

HDFC Bank Ltd was promoted in the year 1994 by the
premier housing finance company of the country,
HDFC Ltd. The Bank commenced operations as a
Scheduled Commercial Bank in January 1995.

"Today the Bank has a nationwide network of over
3,062 branches and 10,743 ATMs spread over 1,845
towns and cities across India".

The Bank's American Depository Shares (ADS) are
listed on the New York Stock Exchange (NYSE) and the
Global Depository Receipts (GDRs) are listed on
Luxembourg Stock Exchange. The Bank has been
bestowed with numerous awards and accolades from
top national and international agencies & magazines.

HDFC Bank comprises of a dynamic and enthusiastic
team determined to accomplish the vision of becoming
a World-class Indian bank. Our business philosophy is
based on our four core values - Customer Focus,
Operational Excellence, Product Leadership and
People. We believe that the ultimate identity and
success of our bank will reside in the exceptional
quality of our people and their extraordinary efforts. We
are committed to hiring, developing, motivating and
retaining the best people in the industry

The Bank’s objective is to build sound business
franchises across distinct businesses so as to be a
preferred provider of banking services for target retail
and wholesale customer segments. We are
committed to healthy growth in profitability while
ensuring the highest levels of ethical standards,
professional integrity, corporate governance and
regulatory compliance.

Debt Management - Credit Cards (Rajkot)

Responsibilities:

• Review collection teams on various parameters and ensure unit’s objective is uncompromised
• Monitor performance of telecalling teams and address performance deficiencies
• Flow rates to be tracked. Ensure inventory management through resolution, roll back, normalization for the bucket and take proactive steps to control/ reduce inventory for the bucket/location
• Incumbent will need to visit customers directly for the collection purpose including spoke location visits
• Will need to ensure utilization of Legal tools in the collection process.

Requirements:

• Good communication skills.
• Good Command over Hindi & English.
• Prior experience in telecalling unit or team management is needed for the role.
• Candidate should be self motivated and target oriented.